eSIM Canada and SIM card FAQ

Yes. With Get Canada Sim you order your Canadian SIM or eSIM online from anywhere in the world before you fly. We activate a real Canadian phone number up to 24 hours before your arrival, so your phone works the moment you land — ready for your bank, employer, landlord, and rideshare apps.

Choose a plan on Get Canada Sim's website, fill in your details, upload a photo of your passport (and study or work permit if you have one), and pick eSIM delivery. You'll receive your eSIM by email with a QR code before your flight — no Canadian address or credit history needed to order.

Your Canadian number activates up to 24 hours before your arrival date, based on the arrival date you give at checkout. That means you land in Canada with a working local number instead of hunting for a SIM kiosk at the airport.

No payment is taken when you submit your order. Get Canada Sim first verifies your documents and confirms your plan details with you; you complete payment at checkout only after everything is confirmed.

About two minutes. You scan the QR code from your confirmation email, your phone installs the eSIM, and your Canadian number is live as soon as activation begins — no store visit and no paperwork on arrival.

Most phones released in the last few years support eSIM, including iPhone XS and newer, Google Pixel 3 and newer, and most recent Samsung Galaxy models. If your phone doesn't support eSIM, Get Canada Sim also offers a physical SIM with free airport pickup. We help you check compatibility before you order.

An eSIM is digital: it's delivered by email and installed by scanning a QR code, so you can be connected before you board. A physical SIM is a card you collect at the airport when you land. Both give you the same real Canadian number and the same plan — the choice depends on your phone and preference.

Yes. On a dual-SIM phone you can keep your home-country SIM active for WhatsApp, banking OTPs, and contacts while your Get Canada Sim Canadian eSIM handles calls, texts, and data in Canada. This is the most common setup for newcomers and students.

A carrier-locked phone can't use another provider's SIM or eSIM, so ask your home carrier to unlock it before you travel — most carriers unlock phones that are paid off. Once unlocked, any Get Canada Sim plan will work.

Get Canada Sim plans start from about $1 per day. For stays over 90 days, the popular 100GB monthly plan on the Rogers network is $40/month and the 50GB plan on Fido is $25/month — roughly half of typical walk-in retail pricing in Canada. Final pricing is confirmed at checkout.

No. Get Canada Sim plans have no contract, no setup fees, and no Canadian credit history requirement — important for newcomers who haven't built a credit file yet. You can cancel anytime.

A postpaid plan can. Get Canada Sim's 100GB monthly plan is postpaid, and paying it on time each month helps newcomers start building a Canadian credit history — useful later for credit cards, car financing, and rentals.

Yes. Get Canada Sim plans include unlimited Canada-wide calling and texting, and 1,000 international minutes to select countries so you can call home. The 100GB plan also includes hotspot data sharing at no extra cost.

Yes. There's no contract, so you can move between plans as your stay changes — for example from a short-stay plan to a monthly plan if you extend — or cancel entirely. Contact the Get Canada Sim team and they'll switch you over.

Your number keeps working for calls and texts. You can top up data or move to a bigger plan whenever you need — there are no overage surprises, and support can recommend the right plan based on your usage.

By email, before you fly. Once your documents are verified and your number is activated, Get Canada Sim sends your eSIM QR code and setup instructions to your email address. You install it in about two minutes and land connected.

If you choose a physical SIM, you collect it free of charge at one of Get Canada Sim's pickup locations at major Canadian airports when you land. Your number is already activated, so you insert the SIM and you're connected — the exact pickup point and instructions are in your confirmation email.

Get Canada Sim offers pickup at seven major Canadian airport locations. You choose your arrival airport during checkout and receive the exact pickup counter details in your confirmation email before you fly.

Just your passport. Upload a photo or PDF of your passport when you order; if you have a study permit, work permit, or PR confirmation you can add it too, but it's optional. Tourists only need a passport. Get Canada Sim verifies documents within a few hours.

Yes. International students are one of Get Canada Sim's biggest customer groups. Order with your passport (study permit optional) before you fly, and your Canadian number is ready before orientation — so you can set up your bank account, SIN, and campus apps in your first days.

Yes. Tourists can order a Get Canada Sim short-stay plan with just a passport — no permit needed. Choose a plan for stays under 90 days, get your eSIM by email or pick up a SIM at the airport, and cancel automatically when your stay ends.

Yes. Documents are uploaded over an encrypted connection and stored in private, access-controlled storage used only to verify your identity for activation, as Canadian carriers require. They are never sold or shared for marketing, and you can ask for deletion after verification.

Most essential services in Canada verify you by texting a local number: banks, the SIN service, rideshare and delivery apps, rental applications, and employers. Without a Canadian number, your first weeks get slower. Arriving with one already active removes that bottleneck.

Yes. The number Get Canada Sim activates for you is a real Canadian mobile number and stays yours for as long as your plan is active — through plan changes and renewals.

Yes. Canadian numbers are portable between carriers. If you later decide to move to another provider, you can port your Get Canada Sim number so you don't have to update your bank, employer, and contacts.

The Get Canada Sim team supports more than 10 languages, and helps both before you fly and after you arrive in Canada — from checking eSIM compatibility to fixing setup issues on landing day.

Contact Get Canada Sim support and they'll fix it with you — most issues are solved in minutes by re-scanning the QR code or toggling the eSIM line on. Support is available in 10+ languages, and airport pickup remains available as a physical-SIM backup.

Through the contact page on the website, or by replying to any Get Canada Sim email — including your order confirmation. The team responds quickly before and after your arrival.